You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Mastertek Auto Repair:
This is the second time that I've taken my car back for repairs to Mastertek and again I'm so happy with the work that they did on my car. They always give me an estimate on the cost of the repairs, they are friendly and honest people and the work is done the same day. When you need to leave your car, they will drive you home and deliver your car back to your home , if needed. I used to take my to Toyota for all repairs but NOT any more. Mastertek goes above and beyond in the work that they do. They are the BEST!!!Thomas F.
vehicle was brought in for a minor repair, was taken care of and returned in a timely mannerVerified Customer
Francisco said he has always gone to this business for his vehicle needs. He stated ever since the 1st time, the staff has always been honest, they have good prices, they do a great job and they are very friendly.Francisco P.
Frank said that he recommends this business for service.Frank B.
I started going there about a year ago. Every time I go to pick up one of my cars they make me feel like I'm visiting a friend. Me experience with this shop is always excellent. Work done properly ! I'm always pleasantly surprised. I never feel like I'm over paying. They also will do custom cars. They Replaced everything from radiator cap to gas cap and everything In between. It looks better than it did when it came from the factory. The quality of their work is excellent. All the employees like cars. This shop will treats your car as it was There own car !Armen G.
This was my first interaction with Mastertek. It was an absolutely positive experience from all perspectives : professionalism, communication, timeliness and quality of the work done.Mario A.
John said they are very welcoming at this business, he has worked with them before, and they have very good service.John E.
My husband and I had Dave Hinz for a mechanic for over 20 yrs. even before this place. We also live in Lombard and would travel all the way to Algonquin to have Mastertek staff work on our vehicles. We knew that when we brought either vehicle in, we'd be safe driving when leaving. Prices are reasonable and this place is fantastic! Thank you Dave, Mark , Brandon, Kevin and all his mechanics!!!Phil S.
A friend recommended that I have my accord taken to Mastertek. The greeting and service I received was great. I was told what was going to happen with my car, when I could expect an explanation as to the problem. The customer service and the work performed exceeded my expectations. My questions where answered and the repair was done . I will be coming back to Mastertek.Jerome J.
These men are truly honest and knowledgeable. They are my new mechanics!!!Swanson C.
Tom said this business warranteed his vehicle battery. He also said most businesses would not have done that.Tom H.
Tom said this business warranteed his vehicle battery. He also said most businesses would not have done that.Tom H.
Good price and very friendly staffArtur O.
All the guys at Mastertek are great. They answer questions and ge the work done and prices are very reasonable.Paul D.
Neil said this business provided good service. The mechanics are polite and know what they are doing.Neil D.
Michelle said the employees were efficient and helped her more than she asked. The price was good.Michelle R.
Explanation of service and repair is made easy to understand with breakdown of cost.Dan G.
Spencer said that everything was great, they were quick, they got it all fixed and it was great.Spencer H.
Sean said that the total cost was not as high as he had expected. The turn around time is fast and the communication is good.Sean S.
Great staff, welcomed me as soon as I walked thru the door! In and out in shorter time quoted! Knowledgeable and helpful!Jennifer Q.
The performed the work quickly and professionally and at a fair priceVerified Customer
Andy said the employees were very accommodating, it was a good experience for him and he had no problems.Andy K.
Tom said this business was good and there weren't any problems. Everything seemed good and smooth. He was happy with everything.Tom J.
Dave and team are awesome , I feel like family coming here. Very honest people !!!Ruth A.
John said the business did a good job. They communicated well throughout the entire process.John W.
Helpful and good service.Glenn O.
Great shop! My truck was squeezed in for an oil change and low tire on same day that I called. The repair history was checked for any tire issues that might point to a possible repeat offender. Yummy hot cocoa while I waited ?Diane G.
We we're hoping for a small problem and it ended up being a little bit more than that ... But these guys got the job done and we had our car back by the end of the day! Thank you!Maria K.
Juan said they were good and he would recommend this business.Juan P.
Lisa said the business was always fair and prompt with their service.Lisa A.
Simply, the best place to get auto service. Dave, Mark, Kevin and all the techs are extremely fair, friendly and competent.Janet A.
Steve values their honesty and quality of work. He appreciates what they do and their great service.Steve F.
Bringing my cars to Mastertek was the best decision I have ever made. They worked with me on what I could afford and made sure all safety items were taken care of first. They understood and were willing to work with me and my situation. They knew I had two cars to fix and knew I was on a very tight budget. They made it happen in a short amount of time and were courteous, personable, and extremely helpful going over things I did not understand. 5 star all the way!Michelle R.
Scott said it was great. They were very helpful and very communicative about the issues that his vehicle had.Scott V.
Kevin said that everything went as planned.Kevin F.
Excellent workmanship @ a reasonable price. I highly recommend the folks @ Mastertek to repair all of your vehicles.David C.
Relaxed, friendly environment, where cost for repairs are discussed without any intimidation factor at all. Dave the owner, been in business for long time and will stand by his strong ethical reputation.Jerry T.
Michelin tires purchased at Costco and was directed to Mastertek for alignment Wonderful experience! The tech's explained everything and checked under car for any safety issues. 15% Costco discount and great service will bring me back.Verified Customer
Spoke with Lisa. She said this business is very prompt, very efficient, and they are very happy with them. Their prices were fair and they have a lot of trust in them and that counts.Neil D.
Mark said the staff were detailed with their explanation of the service they provided. They took their time and showed him exactly what was wrong with his vehicle. He has the utmost confidence with what they were doing.Mark M.
John said they did what needed to be done and dropped off his vehicle. They helped him out a lot, they're honest and consistent, and he likes that about them.John W.
My only criticism is the lack of communication that I usually receive when I have vehicles serviced with Mastertek. But that aside they did a great jobSteve N.
Danielle said she would recommend this business for service.Danielle O.
Lisa said the business always did a great job and the pricing was also good.Lisa A.
You guys did another amazing job. Thanks for making my daughters car safe again.Vince M.
Chevelle said the business is very detailed and positive.Chevelle C.
I came in and found out my control arm was rubbing into the subframe, literally every single other shop would say " you need a new control arm" but what makes this place stand out is the fact that they said they would try to unbend it first to save me the money. Place is always welcome and they stay in touch with customers.Dmytro K.
Glad I found these guys! I feel I finally found a place I can trust. That is important when you choose to drive a 20 year old car! I see that 250k miles is possible on my beloved Celica with these guys on my side!Ronda C.
I find the shop to be very thorough when evaluating what needs to be done. They give honest opinions on whether service should be done or not and apply no pressure for getting something done.Paula L.
Ben said Mark and Dave were awesome, they were very honest, straight forward and not pushy.Ben C.
The Mastertek team took my detail by phone and even allowed me to send a picture of the dashboard alert. I brought the car the next day and they immediately were able to identify and resolve the problem. I also added an Oil Change to my order. In addition, I dropped off my car and they drove me home to work from my home business and not disrupt any calls I had scheduled. Super customer service!Dan G.
Efficient, timely, and customer service is great. Personable and make sure we understand everything with our cars.Michell R.
can't say too much considering I just got an oil change but...I like these guys! Anytime I've needed service they are always accommodating and fair. Mark seems knowledgeable and Dave is a really nice guy. Keep the good work boys!Julie Z.
Dave, Thank you for fixing my turn signals so quickly. I was concerned about driving without them. I drove over and waited just over an hour. Your staff is also always very helpful.Verified Customer
Failing wheel bearing replaced in Avery short time. Always great service!Diane G.
Mastertek has been my family's go-to mechanic for as long as I can remember. My husband and I drive out of our way to take our vehicles here because we are so appreciative of Dave and his team's integrity and helpfulness. Would highly recommend!Shelby H.
Fast reliable serviceKevin C.
Spoke with Linda. She said that the service was good, the staff takes their time with her and are always there.Don T.
Amanda said they are really trustworthy and the staff does a good job.Amanda Z.
Lisa said this business is always prompt and friendly.Lisa A.
Spoke with Chris. He said they were very accommodating , good to deal with and provided lots of important information.Colleen G.
Dave and his team always provide great service. I have 100% confidence bringing my vehicle to them for routine maintenance or repairs. The work is performed neatly in a timely manner, it's done right the first time, they charge a fair price, the they are good communicators. As long as I live in the area Mastertek will have my business.Corey T.
Shane said this business works with him and they are clear and honest about the problems. He has been going to them for years.Shane B.
The guys at Mastertek understand the trying times we are living in and they made it extremely easy for me to drop off and pay for my service. When I got it back it was completely sanitized inside. And, as always, a job well done.Jeff W.
After purchasing the pre-owned 2017 , I needed to get touch-up paint for very minor chips . I called Mastertek with the part number for the touch-up paint. Mr.Mark gave me the paint the very next day! As always excellent service from Mastertek. This instance may seem like a minor issue to some, but their service, for me, in non-comparable!Diane G.
Steve said the staff at the business were diligent and they looked to find other resources instead of just replacing parts.Steve C.
David and his team are. carung, affordable and professionalLou L.
As always, great and fast service! Everyone is friendly and takes the time to explain things if needed.Paula L.
Excellent work , very nice and honestRuth A.
Dave tested our 2002 Accord for a few weeks over Quarantine to assess and/or replicate a stalling issue while car ran. Since we have time over the lockdown, we were able to leave car with him. After completing work he said "Drive it like crazy for a few weeks and let me know. I want to make sure it's 100% and you are satisfied with the work. Don't worry about payment right now. Drive it a couple weeks and let us know." Who does that today? This is part of what makes Mastertek a unique repair shop. Dave and crew are trusted professionals doing honest work to keep your vehicle on the road. We've brought Hondas, Toyotas, Volvos, to Mastertek and have been pleased with the excellent service and care of vehicles. No overselling, just fixing things right. FIVE STAR SHOP! Thank you again Mastertek. Our cars love hanging out there when they're hurting or need maintenance.Byron l.
I had such a great experience today!! I'm especially glad that no one tried to talk me into unnecessary expensive repairs! I will definitely be coming back in the future for all of my automotive needsElizabeth P.
Mastertek always takes care of me and is very honest. They do great work and really do care. They are fair in pricing and really listen to you. I highly recommend their company. Thank you to Mark and Dave for taking great care of my families cars!Michelle R.
Dave and his team are always on the ball. They are knowledgeable, professional, and kind. Everytime I've gone to Mastertek, I've been thoroughly informed, communication has always been great, and car doctoring has always been superb and efficient. These guys know their stuff and are passionate about cars and their customers. They care. I couldn't ask for a better mechanic shop to take my cars to. Best mechanic I've EVER had and I've had my share of them.Wendel Jr. G.
Dave and his crew did an amazing job from start to finish. Clear and timely information followed by superb work. I trust all my automotive work to Mastertek !Mike J.
Carl said the service and everything was just fine.Carl S.
Very friendly and efficient. Prices are good. I trust what they sayHeidi H.
've been taking my vehicles to Mastertek for 3 years and have been extremely pleased with the timeliness and quality of their service each visit. They have a fantastic team and are fair and honest when it comes to the expectations regarding service. Being a small business owner myself, Dave, the owner, has really impressed me by coming out and speaking with me personally about the concerns of my food truck. It shows he and his team really take pride in what they are doing. Wishing you all lots of continued success!Carlos F.
Lance said the staff did what was needed to be done, at a reasonable price and quickly. He also stated that they are honest and he is always happy with the service.Lance J.
As always this is why I choose Mastertek, reliable, quality & great pricing. Trustworthy of my business.Daniel C.
My classic car requires special care, Mastertek gives me quality & reliability @ great pricing. Trustworthy, highly recommended!David C.
Mark and the team was very attentive to my needs immediately when I walk into the repair shop to have my car serviced all my question and concerns were answered!!! Mark made sure that I had a clear understanding of what was going on with my car and the necessary steps needed to fix it. Mastertek Auto Repair; thank you for all you do!!!Cynthia B.
Another outstanding recommendation to Dave, Mark and Mastertek for inspecting a car before purchase. Dave took my family and me out to drive and analyze the car's performance and make notes. Car took a ride on a lift to be evaluated beneath, inside and around. Same day, an electronic report was given to customer. All for $125! We're negotiating soon on the vehicle and have confidence to support our offer price. Thank you Mastertek for the confidence and assurance before purchasing a pre-owned vehicle! Honest, professional, helpful. What more can one ask from an auto repair place? Thanks again!!!Byron I.
Thank you Dave and your staff for keeping my older car running and in good repair.Verified Customer
I brought my BMW in for a check engine light. Mark determined that it was the thermostat and advised me there was Service Bulletin from BMW that may cover the repair. I was pleasantly surprised that Mark took the extra step to try to save me money. Turns out my car was not manufactured within the Service Bulletin date range and the dealer would not cover it. I had MasterTek do the work and so far so good. I would recommend them to anyone. Fair and honest...that's all you can hope for.John H.
I have bringing my family's cars here for years. Mark and Dave and the rest of the team are always courteous, professional and review exactly what is wrong with the car, and what are the best options to repair it. No one likes the expense of an unexpected car repair, but Mastertek always go a long way to make the best of the situation. Thank you guys!Verified Customer
I trust Dave and his team to always take care of my needs. They are honest and very friendly . Means a lot to me . when you leave you don't feel like you got taken .Ruth A.
Corey said that they were helpful and straight forward. There was no baloney, they helped him out and that's it. He appreciates their help, good work and service.Corey T.
One of the few repair shops where I feel they are not out there to bill for every possible repair. Quite often they will note an issue but say it is not critical now to fix and can just check next time your in. Excellent service and car is always ready when promised. Great staff. Thanks,Dan P.
Was sad to see a new puddle on the garage floor. Luckily, Mastertek found the rusty transmission filter and I am delighted at the fast, efficient diagnosis and resolution! I am impressed that they took the time to wipe the door handles, interior and steering wheel to keep me germ free when I picked up the vehicle. I feel very confident that my car is kept in safe driving condition through my regular maintenance check ups here! Honest, fair, dependable service with courtesy! Thank you gentlemen!Janet A.
Mastertek has been my go to shop for all car maintenance. Dave and his staff are the best! Everyone is friendly and work is done quickly and efficiently. If you are looking for a place where you will be treated well by honest people, I highly recommend Mastertek Auto Repair!Betty P.
Started service as soon as i got there for my appointment ( Alignment ). Kept me informed how things were going as the process proceeded . Specs were way out on my car, but the Tech performing the correction stuck with it to improve my alignment and ultimately save my expensive tires. I can recommend this service center.Reginald F.
We really only used one car when one of us was out of work due to Covid... so we weren't paying attention and missed our oil change! Before I started my new job they were able to get me in and take care of the car quickly. It always feels like they take care of us like they would their own family!Maria K.
The car needed brakes and a little TLC so we took it to Dave and had it back the next day! Thanks for always taking care of us and our cars!Maria K.
Maria said they do a good job and give her good service every time she goes.Maria K.
Dave and his crew provided me with excellent service. I will definitely return when my vehicle requires maintenance as well as refer them to friends and family.Joseph C.
The staff is always great and throughal.Sue T.
Dave and his staff have been honest with their service recommendations for over 20 years of servicing my family's vehicles. They put safety first and make reliable repairs. It's a pleasure to bring our vehicles to Dave's business!!!Wendy W.
Tom said the business has honest mechanics.Tom H.
Hayley said the quote was a little expensive but other than that they were helpful and very nice.Hayley B.
Sharon said they are wonderful. They are nice people who know what they are doing. They are within her price range.Sharon W.
Deborah said the staff did not complete all of the services she requested.Deborah L.
Martin said he was in for an oil change, the staff changed everything and they checked it out twice. They were very helpful.Martin W.
Mark said they have great service and fair prices.Mark M.
I've always had a great experience coming here to have work done on my car. Great and honest service. Keep up the great works guys!Ryan O.
As always excellent quality, great price!David C.
Thank you Dave and your staff. Mark drove the car and began the inspection. Brandon put it on the rack and showed my son-in-law and myself the underside of the car. He explained the good points and things to be aware of. Thank you.Verified Customer
Been taking all my cars there for years. Dave the owner takes pride in ensuring that his customers are satisfied with the quality of work they do.Jerry T.
Tony said business does very good work, they don't add on any extras, no run aroundTony G.
They were super patient to help my car pass the emissions test. They did their best to save me money as well. Very impressed...Steve S.
You have put me and my 77 Corvette back on the road after sitting in the garage for 3 years. The work was done with great care and quality. You've done an incredible job. I will be happy to recommend you to anyone needing work done on their automobiles. Thanks to you and you mechanics Dave.Dave J.
Larry said the staff fixed the issue and pointed out other things that would probably need to be looked at by next month. He added that the staff are very professional and did a thorough job.Larry J.
So I have one of those cars that consumes oil...there have been a few oil changes that have left me considerably low. The guys at Mastertek asked me to stop in periodically to check the oil and then top it off for me! No cost! Keeps the car in good shape and keeps my nerves in check!! Thanks MASTERTEK!!!Maria K.
Great service, highly recommend themAnn S.
I brought my Prius in for a damaged heat shield, as well as a few general maintenance items. I am a first time customer and I dealt with both Mark and John. I found both of these gentlemen to be professional, polite, honest, and very importantly, customer focused. All work was completed to my satisfaction and it was completed at a competitive price. This is exactly how an automotive repair facility should be managed. FIVE STARS!Kevin F.
Been taking our cars there for years. Honest excellent mechanics.Mary P.
Will continue to bring my cars here and more customersTony C.
I'm very observative person especially when it comes to having my stuff serviced. First time I called them, Mark answered the phone. Very friendly and kind spoken person and had my vehicle scheduled for alignment. He even asked me the convenient time for me to take my car in. Went there the next day for my appointment. As soon as I walked in, Dave immediately greeted me and how I can be helped. Told Dave that I have an appointment for wheel alignment. I asked him how long will it take. He said between 2 and 3 hours. Then I asked him if there is a wallmart close by so I can sit and do some readings/shopping. Without hesitation, he dropped me off at Walmart. Did not take that long, I think it only took less than 2 hours and my vehicle is done and then John picked me up. They are all very friendly and like I said, they are not regular talker in and go kind of person. If you need your vehicle serviced, I will extremely and highly recommend Mastertek. I don't usually write reviews but, with this kind of service they perform for customers, I need to let you know that this is the "Where To Go Place" to service your car. And my CRV runs so smooth now. They have printed an image of what they did of how it was and before and after. Thank you Dave, Mark and John. You guys are awesome !!!! And one more thing folks, if you notice, I remember their names right away and I am not really good of remembering names. So, if you have vehicle issues, don't think twice. GO to Mastertek.Jun B.
Judy said the staff did good work.Judy P.
Dave and the rest of the crew are top notch. Nothing goes unchecked EVER. You want. Repair to last then contact these guys .... they are the best of the bestVince M.
Bob said they are an old school kind of mature business that doesn't play games.Bob O.
Greg says it's one of the quality businesses in town that is honest , does good job. Dave is a very good and honest man.Greg C.
Dave recommended Hankook all season tires and they handled perfectly in the snow. Fair price and great service.Dan P.
Miguel said he had good service.Miguel H.
Doug said Dave, Mark and all of the employees are great. Doug said the employees stop what they're doing when he walks in and find out exactly what the problems in and how they can help him. He added they bend over backwards to help. Doug suggested to keep on with that great work and he intends to go back again and again. He has been going to the business for years and he is extremely happy with them.Doug W.
They fixed the problem that I had (window wouldn't go up) quickly. Told me everything they had to do to repair the problem. Very satisfied.Larry J.
Awesome work. I'm a new customer, but they made me feel like I was going there for years. Quick and solid work done for a very reasonable price by very nice fellas.Joe S.
Great service especially explaining everything done to my vehicle I recommend this place to anyoneVerified Customer
Thank you for excellent service. I have always been pleased that is why I keep coming back.Verified Customer
Baran said the staff were able to find the problem with his vehicle, they fixed the problem, it was a very good service and he was very happy with the service.Baran M.
Paul said he's been taking his vehicle there for a long time.Paul W.
These guys really know what they're doing and they explain everything in detail.Marlin R.
They really do good workVerified Customer
Always a pleasure. Honest and fair work and value.Andy M.
After years of trying to find reliable service, I'll never take my car anywhere but here. Honest, friendly, and high quality service.Verified Customer
They didn't charge me on the service rendered as first time customer. Very kind and accommodating. Doesn't take advantage to customer. Waiting room is cozy with fireplace, coffee and water dispenser.May N.
Mo said they know what they are doing. They are hones. They are prompt. They always stand by what they diagnose.Mo J.
I stopped by with no appointment to ask Dave to take a look at a car I was considering buying. An hour later I walked out with a complete report and what I needed to get a good deal on my new vehicle. Dave and his crew have always given me great service and I will continue to bring my new vehicle to their shop.Sue H.
As always the service is great. They really take the time to explain everything and don't try to sell unnecessary services.Paula L.
Ted said they helped him out a lot with the repair.Ted G.
Always deliverDavid C.
Having been a customer of Mastertek since 2005, Dave has always been informative while looking out in the best interest and concerns for the vehicle and customer. He and his crew provide excellent service and craftsmanship. Recently I had a problem with a cylinder cable on a Saturday, they able to get the part until the following Monday. With my concern and need to get to work. Dave's had his crew member (I am sorry I don't know his name) rig the cable up so I could make it work while we awaited the part. Dave then went further beyond and promised that if I became stranded to call him and he would arrange for the vehicle to be towed and pick me up. In the end there wasn't any problems getting to work and back. This is a one off experience, knowing Dave since 2005 this is his character speaking here, one of integrity in the work and business his runs. I not only like Dave and his team, but I trust them!Rita H.
Mike said he has been very happy with everything they have done.Mike V.
Anton said it was perfect, there was nothing wrong and it was done in a timely manner.Anton P.
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